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Category: Apple

April 3, 2008 Aaron Nelsen, Apple, Macbook Pro, News, Warranty Service

Apple Mail-In Repair

I mailed my iPhone in for repair a couple weeks ago and the response time was fantastic, four days from start to finish and I had my phone back. On March 28th, I sent my Macbook Pro in for repairs. I’d taken it to the Apple Store in Omaha and they said they couldn’t replace…

cat commit ./apple-mail-in-repair

March 29, 2008 Apple, Fred Smith, News

Apple customer service sets the bar, Kahuna burger raises it.

Yesterday Aaron and I made hour drive up to our nearest Apple store. I had heard about these so-called Apple “geniuses”, but my experience with them was limited to that chick in the Mac vs. PC commercials. Come to find out, there’s only two requirements for working at the Apple store. A stocking cap and/or…

cat commit ./apple-customer-service-sets-the-bar-kahuna-burger-raises-it

March 28, 2008 Aaron Nelsen, Apple, News

Exodus to the Apple Store

In a few short hours my fellow blogger Fred and myself will be heading to Omaha to visit the Apple Store there for some “sweet” repair action. The LCD on my laptop has a few janky spots and the power button needs to be reset back into position, and his iPod Nano has a “special”…

cat commit ./exodus-to-the-apple-store

March 27, 2008 Aaron Nelsen, Apple, iPhone, News, Reception Problems, Tips

Troubleshooting iPhone Reception Problems

When I first started using my iPhone I was having some major problems with getting consistent cell reception, I ended up having to send it back to Apple for repairs, but there are a few things you can try before that. Reset Network Settings: Go to Settings -> General -> Reset -> Reset Network Settings…

cat commit ./troubleshooting-iphone-reception-problems

March 15, 2008 Aaron Nelsen, iTunes, News, Technology, Tips, Windows XP

iTunes Error -9808

A friend of mine suddenly couldn’t access the iTunes Store after upgrading to the latest version, every time he tried to purchase something he kept getting the following error: “We could not complete your iTunes store request,an unknown error occurred (-9808)” I couldn’t find anything online about it, so here’s how we fixed it under…

cat commit ./itunes-error-9808

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