Even if Apple contracts out to idiots who destroy your computer and hires customer service reps who tell you to bug off, they do end up making up for it. Eventually.
I went to the Apple Store yesterday and with almost no hassle at all they replaced the battery right then and there, they also ordered all the replacement parts they’ll need to get my Macbook Pro back up to snuff. Those should be in tomorrow, then I’ll only have to go 24-48 hours without my computer while they repair it.
Sweet.
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