I’d recently added a few new email accounts to Mail.app and when I went to sync my iPhone it threw back the following error:
“iTunes could not sync mail accounts to the iPhone “Aaron Nelsen’s iPhone” because an error occurred remapping record identifiers.”
Here’s what ended up fixing it for me: Next time you go to sync, click on the info tab in iTunes and uncheck the Sync selected Mail accounts box. Click Apply.
Close iTunes and disconnect your iPhone.
Next, open iSync (Applications -> iSync)
Open the iSync preferences. Hit “Reset Sync History”. Confirm your choice when it asks for confirmation.
Close iSync. Open iTunes, connect the iPhone and try syncing again. You will need to go back to the Info tab and recheck the Sync selected Mail accounts.
Leave a Reply
You must be logged in to post a comment.